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Google Drive Troubleshooting

Google Drive Stuck on “Fetching New Changes”

This is the most infuriating Google Drive bug. It gets hung on “Fetching New Changes” while simultaneously reporting “Files Up To Date”. 

 

You used to be able to sever the account and reinstall, but now when you go to disconnect it’s hung on the same “Fetching New Changes” bug.

 

This happens to me every few months and every time it requires a new solve. 

 

The latest (April 2024) solve was:

  • Click the little gear
  • Click offline files – wait for “Calculating Storage use this may take a few minutes”

Google-Fetch-Bug-02.png

  • Click Clear Offline Files

Google-Fetch-Bug-03.png

  • Restart Google Drive
  • Restart Computer
  • Wait until the Google Drive icon stops updating (2-3 hours for me)
  • Back to normal, though you will need to re-download everything you want to keep locally sync'd

Google-Fetch-Bug-01.png